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What is debt counselling?

Are you in a tight critical financial situation? We all experience those times in which we just can’t afford to pay for monthly living expenses and monthly creditor payments. Debt counselling might be just the right service.  Debt Counselling is a formal legal process that provides for a consumer to be declared over indebted. Debt counselling is a regulated process whereby a debt counsellor negotiates, on your behalf, with all your creditors, to have the term of each credit agreement extended and the instalments reduced. Your debt counsellor may also appeal to your creditors to reduce the interest rate/s on your credit agreements so that you can afford to pay off all your debt as soon as possible.

The Benefits of Debt Counselling (Debt review) are as follow:

  • Easy application
  • No Expensive or high interest rate loans involved
  • Dedicated monthly after care service with dedicated and friendly staff members
  • Debt counsellor expert advice on issues relating to repaying off your current debt. You are no longer alone in struggling to meet ends meat
  • 1 reduced fixed monthly repayment for all YOUR CREDITORS. No more paying multiple instalments
  • Your disposable income and cash flow increases immediately in order to provide for your basic living expenses
  • Peace of mind – in terms of the national Credit Act Debt Counselling/ Debt review offers legal protection and protects all your assets which are included in the debt counselling process

The Debt Counselling Process:

In terms of the National Credit Act (NCA) you may formally apply to a Debt Counsellor for debt relief if you are unable to meet your financial commitments under credit agreements on a monthly basis. We as your registered Debt Counsellor must first assess if you are over-indebted. The following process will be strictly followed as laid down by the National Credit Act (NCA) :

STEP 1

You will provide details of your income, monthly budget and debt commitments to us as we are registered Debt Counsellor. It is important to only give out this confidential information to only a registered Debt counsellor. In order to speed up the process you will need to give us copies of your pay slip, ID and the latest statements of all your credit agreements or debt obligations.

STEP 2

We as a registered Debt Counsellor will then do an initial assessment to check if you are indeed over-indebted.

STEP 3

We as the debt Counsellor will verify your budget and your existing debt commitments. We will formulate a new budget which you will have to agree upon to determine the amount available for debt repayment. At this stage we the debt Counsellor will also provide you with details of all the costs involved in terms of Debt counselling, as well as an interim debt repayment plan in terms of the debt counselling process

STEP 4

We as the Debt Counsellor will then contact all of your Credit Providers as well as the Credit Bureaus to verify your debts. In terms of the National credit Act You will also be noted on the Credit Bureaus as being under Debt Counselling and that your debt is in the process of being restructured. The notice will remain there until you have repaid your debts in full or where a court has deemed you not being over committed anymore (if in the case your personal circumstances changes). We the Debt Counsellor will then, where possible, negotiate the proposed restructured debt repayment plan with your Credit Providers.

STEP 5

If Credit Providers accept the proposed debt repayment plan, it will be made an order of the court by the local Magistrate's Court, referred to as a "Consent Order". However, if one or more of the Credit Providers do not accept the proposed debt repayment plan, the Debt Counsellor will have to submit it to a Magistrate for an order in terms of the National Credit Act.

STEP 6

We, your Debt Counsellor, will provide you with a final reduced debt repayment plan, which is then submitted to a Payment Distribution Agency (PDA). The aim of this is to collect a single payment from you and ensure that the correct amount in terms of the final debt repayment plan is paid to all your Credit Providers on a monthly basis. This will continue until all your debts have been paid in full, together with interest and legal fees, where applicable

Benefits of using Our Debt Counselling Service

  • We negotiate on your behalf the lowest possible interest rate;
  • Once we start the process we guarantee fast service;
  • Explain to you in detail each step of the process;
  • Explain to you in detail each step of the process;
  • We offer professional advice and assistance in the whole process;
  • We provide a better chance of success;
  • Detailed statements each month in terms of the NCA;
  • We offer a range of additional services to help with other needs during the debt counselling process;
  • We offer a range of additional services to help with other needs during the debt counselling process;
  • Our values are based on openness, honesty, social responsibility and caring for others is in essence the core of our business and it’s the only way in we which we provide our service. We offer transparent fees strictly in line with the National Credit Act and offer regular communication during the debt counselling process;
  • You will be protected from legal action for a period of 60 days from the day of application and after the arrangement has been ended/decided as long as you pay according to the new arrangement;
  • All your creditors (the companies you owe money to) have to stop calling you and deal only with your debt counsellor;

Let us contact You

The Following is needed for Debt Counselling:

Application form

Which can be downloaded HERE

Personal Information

All information including banking details

Bank Statement

Full 3 months bank statement

Payslip

Payslip from your current employer

Financials

(where applicable if self-employed)

ID Documents

Your valid Identity Document

Marriage Certificate

(if you are married) 

Let us contact You

Let us contact You