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Terms and Conditions

Terms And Conditions

You may cancel this contract without penalty or obligation at any time before midnight of the 3rd business day after the date on which you signed the contract. Simply send us a cancellation letter to info@creditsalvage.co.za

Terms and conditions of this agreement...

Client understands that Credit Salvage Corporation SA (Pty)Ltd will seek to correct or remove erroneous, outdated, or incorrectly reported information from the bureaus, as allowed by National Credit Act Laws, and understands that Credit Salvage makes no claim beyond those changes allowed by the National Credit Act.

This includes, but may not be limited to, inquiries, addresses, aliases, creditor accounts, and personal information. Additionally, client understands that no guarantee of any particular score is made through this agreement, as doing so would imply an intimate knowledge of the proprietary formulas used by the credit scoring models to calculate score that Credit Salvage does not possess.

If, upon the expiration of 4 timely payments, and 100% adherence to the terms and conditions set forth herein, Credit Salvage has failed to demonstrably update client's report, through deletions, corrections, or updates with each of the major credit bureaus, client is entitled to cancel this service and request a refund depending on if all necessary personal information and statussess were disclosed to Credit Salvage in full.

Client understands that it is the right of any consumer to execute similar disputes or requests on their own behalf, but has wilfully elected to allow Credit Salvage to perform the services for the posted and agreed upon fee, pursuant to the fee schedule included herein. Additionally, by virtue of the client's electronic signature on this site, client acknowledges understanding of, and agreement to the policies, terms, and conditions, outlined in this agreement, and have been made aware of his rights as a consumer in matters of credit reporting through all applicable and necessary laws and disclosures. Client acknowledges that in some instances, Credit Salvage may act as a credit services organization, and that agreement to these terms constitutes acknowledgement that client has received the following information.

Consumer Credit Report Rights

You have a right to dispute inaccurate information in your credit report by contacting the credit bureau directly. However, neither you nor any ''credit clearance company or credit repair organization has the right to have accurate, current, and verifiable information removed from your credit report. The credit bureau must remove accurate, negative information from your report only if it is over 5 years old. Judgment information can be reported for 5 years and prescription cases 3 years pending investigations.

You have a right to obtain a copy of your credit report from a credit bureau. You may be charged a reasonable fee.

You have a right to sue a credit clearance organization that violates any laws of the republic of South Africa. These laws prohibits deceptive practices by credit clearance organizations.

You have the right to cancel your contract with any credit clearance organization for any reason.

Credit bureaus are required to follow reasonable procedures to ensure that the information they report is accurate. However, mistakes may occur.

You may, on your own, notify a credit bureau in writing that you dispute the accuracy of information in your credit report. The credit bureau must then re-investigate and modify or remove inaccurate or incomplete information. The credit bureau may not charge any fee for this service. Any pertinent information and copies of all documents you have concerning an error should be given to the credit bureau.

If the credit bureau's re-investigation does not resolve the dispute to your satisfaction, you may send a brief statement and refer the matter to the credit Ombudsman. The credit bureau must include a summary of your statement about disputed information with any report it issues about you.

The national Credit Regulator regulates the Credit bureaus

Client’s initial credit reports will serve as the basis for improving or repairing credit reports, and Credit Salvage has no responsibility of providing services on derogatory changes to the client's reports after the date of this agreement. Client understands that he/she/they will be required to provide the original credit report for review and repair purposes, at or before enrolment. Free, un-scored reports can be obtained once per twelve months at each bureau and scored reports and monitoring services are available per request to each bureau. Any fee for these reports or monitoring services is the sole responsibility of the Client.

Use of reports from the bureaus may extend the time afforded the credit bureaus to investigate accuracy and completeness, per current legislation. Client also understands that the addition of new derogatory information will negatively impact the results of Credit Salvage service, and could significantly impact projected completion date of the service provided by this contract.

Additionally, through the electronic signature provided on this website, client authorizes Credit Salvage and its agents, staff, and business partners to obtain, review, and retain credit reports from all four major credit bureaus from the execution of the agreement, through a period not to exceed 60 days beyond the expiration of the same, and for 60 days after the expiration of this agreement. An original, unmarked copy of all credit-related correspondence from any creditor or credit reporting agency must be sent to Credit Salvage within 5 (five) business days of receipt. These services are time-sensitive, and failure to do so would significantly diminish the effectiveness of said services.

If client wishes to maintain copies of creditor/bureau correspondence, client must make the copies for his or herself, in advance of their submission to Credit Salvage for review or processing. Copies of the credit repair file will not be made after submission to Credit Salvage Because of the proprietary nature of the letters used in the restoration process, copies of the letters Credit Salvage sends to creditors and/or credit bureaus will not be available to client.

Client also understands that, while every effort to avoid doing so will be made, it may be necessary to settle some debts with the creditors themselves to improve the client's credit rating upon completion of this contract. Client gives Credit Salvage, it's agents, officers, employees, and designees the authority to communicate and negotiate with creditors and credit reporting agencies, including the signing of the client's name, for which this limited power of attorney is given.

Client understands that negotiating or corresponding in any manner (telephone, mail, etc.) with creditors, collection agencies, and credit reporting agencies during the agreement period, though not barred by this agreement, could significantly, negatively impact the results.

Services provided during this agreement will consist of one or more of the following:

  • initial consultation by telephone, or in person (In person meetings may require an additional hourly fee.)
  • creating a manual and electronic client file
  • audits, reviews, and analysis of credit information contained on consumer credit reports
  • preparation of requests for free reports, if applicable
  • creation of a list of potentially actionable credit items
  • opting client out of pre-screened offers from insurance and credit providers
  • registering client telephone numbers with the National Do Not Call Registry
  • initial requests of validation/verification information regarding client accounts from creditors and credit bureaus
  • processing of any correspondence mailed to Credit Salvage by client upon receipt
  • no less than one telephone/email update per completed 30 day cycle (communications initiated by client, included)
  • obtaining, or assisting Client in obtaining updated consumers' credit reports as needed
  • audit/review of credit information contained on updated consumer credit reports
  • action on updated credit reports as needed
  • audit/review of creditor or collection agency responses
  • action on creditor or collection agency responses, as needed
  • subsequent requests for validation/verification information regarding accounts or inquiries from creditors and credit bureaus

***Items 1-7 of the list above will be fully performed prior to the first charge to client.

In the event that, upon completion of three full months of service associated with this contract, and assuming the full compliance and participation of the client, the client's reports are not brought to the federal standards of accuracy and completeness, Omega will evaluate the client's accounts for possible litigation.

Fee Structure

Credit Salvage requires NO UP-FRONT FEE for any credit clearance services performed by Credit Salvage.

Upon submission of the online registration, client will be contacted for payment information. This agreement is not in full effect until the payment information has been received and verified. The date of registration will be used as the billing date for all contracts, except in the case of registrations made on the 29th - 31st of any given month, in which case, the payment will be processed on the 28th of each month.

In the event that any payment is declined, Omega is authorized to charge any amount, up to the scheduled payment or owed amount, until such time that the full amount due, including late fees, is collected. There will be a R50 fee for any returned, declined, late, or charged-back payments. If client requests a normal payment date be moved, up to 7 days from the original date, a R50.00 fee will be charged at the time of that request, with the full payment amount due at the time of the rescheduled payment.

A move in any single payment date will not affect the date of future payments; the same R50.00 fee will apply to all moved payments, up to a maximum of two, subject to the same terms. In the event that a payment date must be delayed, all work on the file will be suspended until such time that the agreed upon fees have been paid, and that status updates of any kind on the account will not be available until such time that the account is brought current.

Client also affords Credit Salvage all collections mechanisms allowed by law, and the right to recover all collection costs, including, but not limited to, returned or cancelled payment fees, attorney's fees and court costs as allowed by law.

Finally, by virtue of the submission of this registration, client acknowledges that all information being submitted is genuine, and is being submitted by the party or parties listed. Submission of false information will be construed as fraud, and Credit salvage will vigorously pursue, or aid in pursuing on behalf of any injured party, any and all civil and criminal penalties or liabilities against any and all parties responsible for the intentional misuse of this form, or from any information gained as a result of submission of fraudulent information with this form.

Client understands that although client has every right to execute the same actions on their own behalf, client has voluntarily elected to pay a fee for these services. Client agrees to allow Credit Salvage to charge the bank account provided to secure payment of fees, as outlined above, for services performed, subject to the repayment terms and conditions of the card holder agreement for that card/ account.

By signing this agreement, you, as client:

  • agree to and acknowledge, all charges that you are authorizing on the payment portion of this enrollment, and the policies regarding late, declined, charged-back, and returned payments
  • agree to and acknowledge all of the terms and conditions contained in this form
  • acknowledge and fully understand your rights as a consumer and have no questions concerning either
  • are fully aware of the pricing and cancellation policies included in this form
  • are aware that a failure to actively participate in the credit repair program can, and most likely WILL lead to significantly diminished results
  • acknowledge that it may be necessary for you to establish additional credit lines to experience the greatest benefit to your credit scores, and failing to do so will likely impede your progress
  • acknowledge that you have been advised of the importance of emailing ALL CREDIT-RELATED CORRESPONDENCE TO Credit Salvage WITHIN 5 DAYS OF ITS RECEIPT, and the impact of failing to do so could have on results
  • understand that any change in address or contact information must be reported to Omega within 10 days of that change, preferably in advance

ARE FULLY AWARE THAT CANCELLATIONS MUST BE MADE IN WRITING AND THAT NO VERBAL CANCELLATIONS WILL BE HONORED, AND THAT ANY PAYMENTS SCHEDULED DURING 21 DAYS WILL BE PROCESSED AS SCHEDULED.

“You may cancel this contract without penalty or obligation at any time before authenticating any debicheck debit order.

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